Refund policy
A full refund within 14 days of a purchase or a renewal, no reason required.
14-day refund
If you are not happy with Hustle TV Studio, you can ask for a full refund within 14 days of a purchase or of a subscription renewal. Purchases are processed by Paddle.com Market Limited, our merchant of record, and Paddle issues the refund to your original payment method.
How to ask
Reply to your Paddle receipt email, use Paddle's buyer support at paddle.net with your transaction ID, or email us at support@hustletv.app and we will arrange it with Paddle. No reason is required within the 14 days.
After 14 days
After 14 days, renewals are not refunded except where the law requires it or the software does not work as described and we cannot fix it; contact us and we will look at it case by case.
What happens to your licence
When a purchase is refunded the licence key stops working and the application returns to its unlicensed state. Your channel, vault and schedule stay on your Mac.
Trial first
The free 14-day trial exists so you can prove the product on your own Mac before paying; we would rather you tried than refunded.
Last updated 16 September 2026.